Version 1.0. Effective date: [07 September 2026].
Published at linkist.ai/privacy. This is Part 2 of the Linkist Terms and Privacy at linkist.ai/legal, published here on its own for easy reference. The text is the same.
Key words. "Linkist", "we" and "us" mean RatioX Labs DWC-LLC, which runs Linkist. A Visitor is anyone who opens a Linkist profile, with or without an account. Contacts are details of other people that a user saves, scans, imports or collects. Team contacts are contacts saved to a company’s shared space on the Teams plan. Service providers are other companies we use to run Linkist, listed at linkist.ai/legal/providers.
This part explains what personal data we collect, why, and your choices. It applies to all plans, and also to Visitors and to people whose details a user has saved in Linkist. Where the law of your country gives you more protection, you have that protection.
P1. Who is responsible for your data
| Data | Who is responsible |
|---|---|
| Your account, login, billing and security records | Linkist |
| Your profile | You, for what you publish. Linkist, for hosting it. |
| Contacts you save on Essential, Enhanced or Pro | You decide how they are used. Linkist stores and protects them. |
| Team contacts on the Teams plan | The company. Linkist follows its instructions (section 13.8 of the Linkist Terms at linkist.ai/legal). |
| Details a Visitor sends you | You (or your company), and Linkist for storing them securely |
| General information about companies | Linkist |
P2. What we collect
- Account: name, email, phone, login and passcode records, country and settings.
- Profile: job title, company, photo, logo, bio, website and social links.
- Contacts and notes: contacts you save, scan or import; where you met; notes, reminders and tags.
- Card scans: photos of business cards and the text read from them. Photos are deleted after 30 days unless you keep them with the contact.
- Visitors: when a profile is opened, the city (from the IP address), device type and time. Visitors’ details only if they choose to send them.
- Teams: team membership, roles, admin actions and seat use.
- Cards: Card and tag IDs, which profile each opens, who set it up and when, and delivery details.
- Payments: plan, invoices and payment references. Our payment provider holds card numbers; we do not.
- AI: AI results, scores, suggestions, Credits used and corrections you make.
- Technical: IP address, device, app version, logs and crash reports.
- Location: only if you allow it, for features that record where you met someone.
P3. Why we use it
To run your account and profile; to make NFC, QR and Cards work; to provide contact and relationship features; to provide AI features you switch on; to take payments; to give support; to keep Linkist secure and prevent misuse; to improve Linkist using combined or anonymised data; to send service messages; to send marketing if you agree; and to meet legal duties.
P4. Our legal reasons
We use your data because: we need it to provide the service you signed up for; you have agreed (for example, marketing, AI features, contact import, location and analytics cookies); we must by law; or, where your local law allows it, we have a genuine business reason that does not override your rights (such as security). In countries where the law does not accept a genuine business reason, we rely on your agreement or another reason that local law allows.
P5. Your choices
We ask separately for each optional use, and you can use Linkist without agreeing to them. You can change your choices at any time in Settings > Privacy or by emailing privacy@linkist.ai.
P6. AI and added information
AI features are off until you switch them on. When on, they may add public business information to contacts, summarise, score and suggest. Each result shows how confident it is and why. Less certain results are saved only if you accept them. We do not use AI to make decisions that seriously affect people. Information about companies may be reused for all users; information about individuals is not. Anyone can ask us not to add AI information about them (see P7).
P7. If someone saved your details in Linkist
A Linkist user may have saved your details, for example after you exchanged cards. That user is responsible for having a fair reason to do so. We do not sell these details, send you marketing, or send you automatic invitations. You can email privacy@linkist.ai to ask us to: tell you what AI information we added about you; delete it and not add more in future; correct it; or pass your request to the user.
P8. Who we share data with
We never sell personal data. We share it only with: the service providers listed at linkist.ai/legal/providers (hosting, payments, email and SMS, AI, card printing and delivery, support and security), who may use it only to help us run Linkist; your company, if you use the Teams plan (team data only); apps you choose to connect or export to; advisers and authorities where the law requires; and a company that takes over Linkist, under this policy.
P9. Moving data between countries
Our service providers may be in other countries. When data moves between countries, we use the protections the law requires, such as data protection agreements and encryption.
P10. How long we keep data
| Data | How long |
|---|---|
| Account, profile and contacts | While your account is open, then up to 30 days |
| Team contacts | While the team is active, then 30 days for download |
| Card scan photos | 30 days, unless you keep them |
| Visitor statistics | 13 months, then combined into totals |
| AI results about people | Up to 6 months unless refreshed, or until you delete them |
| Payments and invoices | As long as tax and accounting law requires |
| Consent records | While your account is open, plus up to 7 years |
| Security logs | Usually up to 12 months |
P11. Your rights
You can ask to see, download, correct or delete your data, stop or limit some uses, object to marketing or profiling, and withdraw consent. You can also complain to the data protection authority in your country. Use Settings > Privacy or email privacy@linkist.ai. We may need to confirm who you are. We reply within 30 days, or sooner if your local law requires. Details for specific countries, such as a local grievance contact where required, are at linkist.ai/legal/local.
P12. Security
We use encryption, access controls, secure login, activity logs and monitoring, and we check our service providers. No system is perfectly secure. Please keep your login safe.
P13. Children
Linkist is for people aged 18 and over. If we learn we hold a child’s data, we delete it.
P14. Data breaches
If there is a data breach, we will act quickly to contain it and tell the authorities and the people affected where the law requires.
P15. Changes
We will tell you about significant changes before they apply, and ask for your agreement again where needed.
P16. Contact
Privacy questions and requests: privacy@linkist.ai. Data Protection Officer: dpo@linkist.ai. RatioX Labs DWC-LLC, Dubai South Business Park, Building A3, 3rd Floor, Dubai South, Dubai, United Arab Emirates.